Obamacare, universal credit… why do governments make such a mess of IT? #FT

Obamacare, universal credit… why do governments make such a mess of IT? #FT

"So here's the puzzle: how is it that governments stuffed with able and conscientious civil servants screw up so spectacularly whenever IT is involved?"

http://gu.com/p/3y6kz
http://gu.com/p/3y6kz

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