*Great support from Renier @NetflixUK earlier today.(

*Great support from Renier @NetflixUK earlier today.(

I asked for a free trial of their UHD service for a month so I can test it out. After a bit of prompting & thought they added it to my account.

Admittedly it would have only cost £2 extra for a month to trial it... but it's the principle :)

Transcript here:

===
Thank you for contacting Netflix customer support.
Here is the transcript from your recent chat.
You
I am in UK on plan: 2 SCREENS + HDWould you like to offer me a month's trial of UHD (at no extra cost) ?
You
About Free Trials~~https://help.netflix.com/en/node/16282
Renier T. Netflix
Thank you for contacting Netflix. You are now chatting with Ren . With whom do I have the pleasure of speaking with today?
You
I'm Steve
Renier T. Netflix
Thank you Steve!
You
Do you understand my suggestion?
Renier T. Netflix
To answer your question Steve . There is no available promotion for a free trial for the 4 screens as of this moment.
You
Yes... that's why I'm having to prompt you :)
You
So... in the absence of a promotion.. I'm giving you the opportunity
Renier T. Netflix
I see.
You
Would you like to offer me a month's trial of UHD (at no extra cost) ?
You
I need to see the difference to understand the value
You
I need to be convinced your service (& my ISP) can deliver it relaibaly)
Renier T. Netflix
I understand where you are coming from.
You
Great!
You
so... would you like to offer that to me
You
I don't ned a "promotion"
You
just make it so !
You
:)
Renier T. Netflix
Let me check first.
You
sure
You
My account: *******************in the UK
Renier T. Netflix
I have already provided you your request as a one time courtesy steve.
You
Thx.
Renier T. Netflix
No worries.
You
I have seen an email - tho it says:
You
lan4 screens at a timePlan Price£9.99/month
Renier T. Netflix
In case you encounter any other issues or concerns, please visit our HELP CENTER. We worked really hard to create a thorough FAQ/tutorial for all of your NETFLIX needs. It's like our own version of Google, you ju
st need to type in the keywords of your issues and we'll deliver the solution right on your plate. You can find it by visting Click Here .
Renier T. Netflix
It will not be charged.
Renier T. Netflix
I can assure you that Steve.
Renier T. Netflix
It's just a confirmation that we have upgraded your plan.
You
Understood - many thx - appreciate the quick and helpful response - we shall evaluate 4K :)
Renier T. Netflix
You are more than welcome. Do you have any other concern i can assist you with?
You
no - all good.
You
thx again :)
Renier T. Netflix
Thank you so much for contacting Netflix. May you have a wonderful day and you always stay safe.